Privacy Policy – Arrow Go: Puzzle Escape

Last Updated: April 2026

Arrow Go: Puzzle Escape (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and shared when you use our mobile application in accordance with Google Play Developer Policies.

📌 1. Information We Collect

We follow a data minimization approach and only collect what is necessary.

a) Personal Information

We do not directly collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number

b) Automatically Collected Information

When you use the app, certain information may be collected automatically:

  • Device type and model
  • Operating system version
  • App usage data (game progress, interactions)
  • Crash logs and diagnostics
  • IP address (via third-party services)

This data is used strictly for improving app performance and stability.

📊 2. Third-Party Services

The app may use third-party services that collect, monitor, and analyze data.

These may include:

  • Google Play Services
  • Google AdMob (only if ads are enabled)
  • Firebase Analytics (if used)
  • Firebase Crashlytics (if used)

These services may collect:

  • Device identifiers
  • Usage data
  • Advertising ID (for ads personalization, if applicable)

👉 We do not control how third-party services process data.
👉 Users should review their respective privacy policies.

🎯 3. How We Use Information

Collected data is used to:

  • Provide and maintain the app
  • Improve gameplay experience
  • Fix bugs and crashes
  • Analyze performance and usage trends
  • Ensure security and prevent misuse

We do not sell, rent, or trade user data.

🔄 4. Data Sharing

We do not share personal data with third parties, except:

  • With service providers (e.g., analytics, ads)
  • When required by law or legal process
  • To protect rights, safety, or prevent fraud

🔐 5. Data Security

We implement reasonable technical and organizational measures to protect user data.
However, no method of transmission over the internet is completely secure.

🗑️ 6. Data Retention & Deletion

We retain data only as long as necessary for app functionality and analytics.

Users can request deletion of their data by contacting us at the email below.
We will respond within a reasonable timeframe.

👶 7. Children’s Privacy

This app is intended for a general audience.

  • We do not knowingly collect personal data from children under 13
  • If such data is identified, it will be deleted promptly

If you believe a child has provided personal data, contact us immediately.

🌍 8. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Request correction or deletion
  • Restrict or object to data processing

To exercise these rights, contact us.

🔄 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be reflected with an updated “Last Updated” date.

📞 10. Contact Information

If you have questions or requests regarding this Privacy Policy:

Email: woowoplay@gmailcom

Location: India

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